Events
From time to time we hold client events based on our work and research. Following the success of our kick-off event for 2010 we are holding another two half day workshops on 'The 5 Golden Rules of Customer Experience Management'.
On the Workshop you will learn:
-
How to increase your profits through customer experience management
-
How you can grow your business through customer advocacy
-
How to identify the drivers of customer loyalty
-
How to improve customer satisfaction
-
How to create a customer centric workplace
These events are for a carefully selected group of senior managers. To find out more on where and when the next event is being scheduled please contact us direct here.
