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News : Employee engagement through recalling success

Managers could achieve a 15% boost in happiness among their employees simply by ensuring they all focus at least once a day on an element of their job the previous day that went well, according to a leading academic studying the nature of happiness.

 

Professor Richard Wiseman, of the University of Hertfordshire, who has been heading up a unique happiness experiment, says that the findings from his work could aid managers in boosting employee engagement and productivity. "Thinking about one thing positive from the previous day was the most effective technique we found for boosting happiness. The group showed a 15% rise in happiness. And this could easily be used by managers in the workplace, in fact all the techniques could," says Wiseman.

 

Expressing gratitude, smiling, carrying out an act of kindness and simply thinking about the previous day were all techniques to boost happiness tested by Wiseman. All could lead to increased employee engagement.

 

These findings seem to be supported by research conducted last year by Sonja Lubomirsky, Professor of psychology at the University of California, Riverside, showing that employee happiness offers a range of benefits at work. Her study found that improved self-confidence and leadership led to higher supervisor ratings because of improved performance.

 

People happy at work also have better health and longevity. They have stronger immune systems, better cardiovascular health, and they have fewer lifestyle diseases such as alcoholism, which all translates into to fewer sick days.

 

The good news for employers is that scientists believe that adopting techniques such as Wiseman's can train staff into greater long-term happiness. The brain is plastic, they say, and the areas associated with happiness and optimism can be developed to become more prominent.

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